FAQs

Yarn Care and Information:

All yarns are dyed with professional acid dyes for wash fast results.  We rinse all of our yarn until the water runs clear, however as with any hand dyed yarn it is a good idea to hand wash items separately the first time just to be safe. 

All skeins of the same colorway are dyed together, but because they are dyed by hand no two skeins are exactly alike.  Hand dyed yarn can vary between dye lots so please order enough to complete your project at one time.  In addition, we recommend alternating skeins every two rows to minimize variations

Some skeins are re-skeined before selling.  This is a process where the yarn is wound into a new skein in order to distribute the colors.

We do our best to accurately photograph all colors however there are variations between monitors and devices.

Don't see the colorway/base combination you were looking for?  I’m always happy to discuss custom orders! For custom orders contact me and we can go from there! 

Where is your yarn sourced from?
All of our base yarns are ethically sourced from museling-free farms.  We work with several different mills that are all based in North America.  ALL of our yarns are of the highest quality – we only dye yarns that we would want to crochet with ourselves!

Payment:

Sassy Black Yarns currently accepts all major credit cards as well as PayPal for payments.  We reserve the right to cancel any order, and will issue a refund if we do so. Sales tax is added for Connecticut Residents.

Shipping:

All items will ship within 3 business days after receiving payment unless otherwise noted (pre-orders, clubs, etc. have longer shipping times).

If you are local to the East Hartford area I am happy to arrange local pick up.  Email me for details!  This may take an additional day for pick up depending on our current order shipment schedule.

International Shipping Costs vary.  International packages will be shipped via USPS First Class Mail.  If you would prefer a different shipping method please contact us.  When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees.  All of these are to be paid by the buyer.  Please be advised that international shipping times can be extended and plan accordingly.